Shipping & Return

Shipping Costs

Please see below table for shipping charges to your country. We are working hard to make shipping possible and affordable to bring Dhyanse Life to you! If you have any questions related to shipping, please reach out to us at contact@dhyanse.com

Zone A	Austria, Belgium, Germany, Luxembourg, Netherlands, Switzerland*, United Kingdom, Sweden, Denmark, Ireland, Italy, France	Free Shipping
Zone B	Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia	EUR 4.95
Zone C	Cyprus, Finland, Spain	EUR 9.95
Zone D	Andorra, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Monaco, Norway, Serbia, Turkey	EUR 14.95
Zone E	United States	EUR 45.95
Zone F	Rest of the World	EUR 59.95

For shipping to countries outside the EU, please note that the customer will be responsible to pay and manage taxes and custom duties while importing the products. We are not responsible for any associated costs or procedures.
For more info: https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en

*Specifically for Switzerland: https://www.post.ch/de/geschaeftlich/themen-a-z/verzollung-und-einfuhrbestimmungen/importieren-und-empfangen/faq-import-zoll-und-mwst

Shipping Time
- Germany: 1-3 days
- EU: 3-7 days
- Outside EU: 2-3 weeks

Returns
We are happy to offer a refund for unused items you were not satisfied with. Please notify us within 14 days of receiving the item at contact@dhyanse.com
with the reason for return and specify if you would like a refund or an exchange. We will instruct you on the next steps and where to send the item in case. You may send the item back using your desired shipping method at your own expense within 30 days.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only exchange items if they are defective or damaged.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@dhyanse.life

Payment methods
- PayPal
- Amazon Pay
- Visa
- MasterCard
- AMEX